Hi AndrewNora,
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment, that is if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
To open a dispute from a personal account:
1. Log into your PayPal account.
2. Near the bottom of the page, under 'More about your account, click Resolve a problem in our Resolution Centre.
3. Select Dispute a Transaction.
4. Select the button beside the transaction you want to dispute, then click Continue.
5. Select ‘Item dispute’, click Continue and follow the on-screen instructions.