Re: PayPal Disputes and Limitations

PayPal transaction disputes and account limitations
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MarkHenry
Posts: 45
Joined: Mon May 17, 2021 2:30 am

Re: PayPal Disputes and Limitations

Post by MarkHenry »

Hi AndrewNora,

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment, that is if:

•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

To open a dispute from a personal account:

1. Log into your PayPal account.
2. Near the bottom of the page, under 'More about your account, click Resolve a problem in our Resolution Centre.
3. Select Dispute a Transaction.
4. Select the button beside the transaction you want to dispute, then click Continue.
5. Select ‘Item dispute’, click Continue and follow the on-screen instructions.
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