Digital River Unauthorized Payment, need advice on how to secure account?

PayPal transaction disputes and account limitations
Post Reply
Jenn131218
Posts: 61
Joined: Tue Apr 06, 2021 4:52 am

Digital River Unauthorized Payment, need advice on how to secure account?

Post by Jenn131218 »

I am charged $20 from "Digital River", I don't recollect any dealings with them whatsoever. Also checked all my accounts linked to PayPal but there is no details of any transaction with them. How can they charge me? Has anyone else encountered the same with these guys?

I have changed my email, username, and password associated with my PayPal account, is there anything else that I should do to secure my account against such frauds?
Davidcarter
Posts: 43
Joined: Mon May 03, 2021 2:12 am

Re: Digital River Unauthorized Payment, need advice on how to secure account?

Post by Davidcarter »

Hi Jenn131218,

Other than changing your email, username, and password, you can also turn off the pre-approved payment agreement and get your card changed. If you can't find these settings for the pre-approved payment agreement, you can reach out to the customer care service of Paypal.
Post Reply