g2a transaction declined

Managing PayPal transactions, refunds, payment methods, subscription and more
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Posts: 78
Joined: Fri May 14, 2021 9:11 am

g2a transaction declined

Post by JamesMiller »

My payment to g2a.com was declined, but I just got an email from PayPal saying that I authorized a $$$ USD payment and my bank says the money has been deducted as well? I inquire with g2a.com as well but they haven't received money! What's going on here?!
Posts: 44
Joined: Thu May 06, 2021 9:51 am

Re: g2a transaction declined

Post by SimonTanner »

Hi JamesMiller,

I would suggest checking your transactional history and see if the payment is pending. If it is, then it's a temporary authorization that'll drop off with funds released. If it has been completed, then you can file a dispute with Paypal.
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