PayPal Collection Scam

Discussions for PayPal Merchant Community
Post Reply
Posts: 78
Joined: Fri May 14, 2021 9:11 am

PayPal Collection Scam

Post by JamesMiller »

I am getting letters from two different collections agencies about an unknown PayPal debt. I have never used PayPal other than when it was connected to my bank account. Upon contacting PayPal, I received a long email with dispute resolution, but they never sent me any invoices and as per their website I owe them nothing. Is someone trying to pull out a scam here? What should I be doing in such a scenario?
Posts: 46
Joined: Tue May 11, 2021 3:23 am

Re: PayPal Collection Scam

Post by MartinKarson »

Hi JamesMiller,

You should contact the customer service of Paypal to get a clarification on whether you do have Paypal debt, after confirming there is no debt, tell them about the names of the collection agencies who have sent you letters.
Post Reply